Leadership and Mastering Performance Management

Course Description

The Leadership and Mastering Performance Management course is a high-energy forty-hour course focusing on the first-line supervisor and mid-manager. It introduces The Leadership Test and the Six Layers of Success as tools that will improve the skills and abilities of supervisors and managers to both manage and lead. There is an emphasis on defining the difference between leadership and management and identifying their separate skill sets. Tools are provided that will assist students to work more effectively as developers with their employees, both as individuals and as a team.

Course Objectives

At the end of the course, students will be able to:

  1. Define paradigms and paradigm shifts as it relates to their role as a leader of people.
  2. List and explain reasons for them to accept responsibility for their own leadership development.
  3. State their role as a leader in influencing the value and belief system of those they lead.
  4. List the different roles of a leader and a manager. They will indicate the distinctively different skills of both the leader and manager. They will indicate that leadership and management impact separate things in the organization. They will explain that, for an organization to reach its full potential, one must both manage and lead.
  5. List reasons as to how and why the Leadership Test is a tool designed to improve decision making as both a manager and a leader around tactical, operational and personnel decisions.
  6. Assess their communication and management style and the communication and management style of those for whom they work using the DISC as an assessment tool.
  7. Discuss the need for intervention and provide corrective strategies for negative and destructive group behavior as a leader.
  8. Utilize the DISC to better understand and solve relationship or productivity problems within their respective unit.
  9. Explain how the Six Layers of Success acts as an active defense against plaintiff's Five Front Attack.
  10. Establish the absolute dependent relationship between liability management and quality supervision while explaining the relationship of managers and supervisors to each component of the Six Layers of Success.
  11. Explain the importance of leadership to the implementation of the Six Layers and liability defense.
  12. Identify the four reasons police officers fail in their operational performance.
  13. Explain the importance of policy and procedure to the officer's performance.
  14. Provide a means for supervisors to assess a properly written policy and procedure.
  15. List reasons for the importance of training to successful performance.
  16. Define and explain the concept of "training in context."
  17. Briefly review the history of law enforcement liability, demonstrating a full understanding of how we got where we are and where we can go from here.
  18. Explain how the plaintiff attacks on five separate fronts probing for specific weaknesses, while historically we have only prepared for one front.
  19. Discuss a means of evaluating police actions for potential seriousness of liability.
  20. Explain the Leadership Test and the George Patton And Sam Walton Defense as a means of thwarting "the lawyer's lie" that it is always cheaper to settle.


Course Length

5 days (40 hours)

Who May Attend This Course